Overall a great experience. Cordale was awesome!!!

My experience with Diehl Kia came out of desperation and necessity. I ended up being pleasantly surprised! I purchased a new vehicle sight unseen from an out of state dealer. I vetted the dealership and vehicle as best I could but alas, the vehicle turned up completely lacking in the main specs I wanted. I kept the vehicle for three days before finally deciding I couldn’t keep it. I wanted what I wanted. It was a huge mess and my financials were all tied up. I started looking just to see what was out there and if I had a shot at actually getting what I wanted. I found exactly what I wanted, or at least what looked to be what I wanted. That’s when Keoo at Diehl Kia came and made it happen for me! He was extremely helpful, patient, and worked with my wonky schedule to get it out all worked out. 10/10 would recommend the salesman and dealership!

Mason and Jared were both amazing! Got in a brand new vehicle while dealing with my trade in complications! Definitely recommend both of them! Thank you guys!

Feel I was treated very well. Happy with my car and the price that I paid. The whole process was very easy. Would recommend them.

My experience at Diehl purchasing my Telluride was exceptional. The sales staff was so personable. Thank you Zack Smith for all your help.

Mason has been are sales person since the beginning and he absolutely is the best and always treats you like family!, he’s helped out in so many ways by getting us out of a lease that was not working for us and into a seltos, definitely will be coming back! Wish there was an option for more then 5 stars!!

Great experience. Staff was helpful and friendly.

Jerrod at the Kia dealership did an amazing job, not pushy, we'll spoken,knowledgeable in the product and the process. Didn't spend countless hours.

Excellent experience. Sales people are very helpful. Jesse is the one to ask for

Needed a car quickly and Keonta helped make it happen! He was super friendly and very knowledgeable! Thank you for turning a bad situation into a great experience!

I had the best buying experience ever. Zach was my sales representative, and was absolutely amazing. Explained everything I needed to do and know. I will definitely tell others about Diehl Kia of Massillon

Friendly and accommodating. Gave me honest opinions about my questions instead of answers they think we want to hear.

I had some bad experiences with car buying and it’s the most stressful thing I have ever done . Jim made it so easy and explained everything and took the always kept us updated of why was going on . He is top tier in my book give this man a raise . Very kind man . Thanks again Jim . God bless

Jared was amazing! Very good car salesman and very good energy. He found a car for me that I absolutely love and has all the bells and whistles I wanted. Also within my affordability. He hit the bullseye on everything. I now have a 2023 Kia Forte :))) Big Big thank you to Jared!

I had an outstanding experience working with Jesse M. From start to finish, he was knowledgeable, patient, and genuinely focused on helping me find the right car — not just making a sale. He answered all my questions thoroughly, explained every step of the process clearly, and made everything smooth and stress-free. I truly appreciated his honesty and professionalism. If you’re looking for someone who goes above and beyond, I highly recommend asking for Jesse M!

Our experience was top notch, Hunter was such a pleasure to work with including the rest of the team at Diehl Kia. We couldn’t be more thankful!!!

I had an excellent experience buying my car from Diehl Kia. Before visiting, I called several local dealerships and gave each one the same straightforward request for their best price. Some tried to get me into the store first or added things I had already said I did not want. Diehl Kia was different. Keoo gave me a strong offer up front with no games, no fluff, and no pressure. Once I had the quote in writing, I set up a time to come in. I had my kids with me, so I asked if as much as possible could be handled ahead of time, and Keoo absolutely delivered. Even on a busy Saturday, the whole process from arrival to departure was just over an hour, which was impressive. The finance experience was just as good. My options were clearly explained, but there was no pressure at all. Overall, this was by far the best car buying experience I found anywhere locally. I bought the same vehicle from another dealer within the past two years, and this experience was significantly better. If you are shopping for a Kia in the area, I would highly recommend starting with Diehl Kia.

Mason and Aaron were great to work with got me into the car I wanted in a very timely manner 10 out of 10 would recommend.

I recently purchased a car and had a wonderful experience from start to finish. The entire process was smooth, transparent and surprisingly stress-free. Mason was friendly, knowledgeable, and took the time without making me feel rushed or pressured. I appreciated his honesty and professionalism throughout the process. I would highly recommend Mason to anyone looking for a positive and straightforward car buying experience. I will definitely return in the future and will be recommending him to friends and family.

First I have bought or helped buy about 10 vehicles in the last few years in state and out of state. I buy a new car prob every 2 years or less. I'm not a pro but understand how the sales part works. I'm the easiet customer, I do not need to be shown vehicles or options I know exactly what I want but won't be taken advantage of. I have done deals where I walk in sign and drive about 30 minutes max. No one wants to sit in a dealer all day. Time is money for both parties. With that said: Delt with Mason in sales for a used vehicle for my brother in law. We spoke about price and I received a buyers order. He was quick and very responsive. Price was exactly what we spoke about-- no surprises or add ons. Things went a little sideways in finance with items being added: Zurich ($1000) and GAP ($1200). Make sure you read the docs and focus on the amount financed to get a clear picture of what you are financing. My brother in law left with extras that he didn't need and one that was "included in the price" but was added as an extra. A 3 star review was left. However: Dan Klaes the GM reached out after the sale and seeing the review and made everything right!!! That shows a lot about this dealer and that they actually care about you after a sale. Thank you!!! Will hopefully do business again in the near future! My brother in law is happy and they are enjoying thier vehicle! Thank you to the GM, Mason and anyone else who helped resolve the issue.