Crystal and Wayne were very helpful and very curious. They both went above and beyond to help me find the car I wanted. I would recommend this dealership to all I talk to.

My husband and I were working with Crystal when we were looking for a new SUV for our growing family. Crystal was extremely knowledgeable on the Telluride and Sorrento that we were considering. Ultimately we didn’t end up buying a car at Kia, but it had nothing to do with the level of service or how we were treated there. Crystal and their whole team were amazing, extremely friendly, and helpful throughout the whole process! We would highly recommend her to anyone looking at a Kia.

Bough a 2024 Kia Forte today. Ron Brunty was great from the start. He got us into exactly the car my Fiancé wanted, within our budget, and it took only about 2 hours from phone call to driving off the lot. Tony was able to work his magic and got us into this brand new car with ZERO down! Logan finished us off by going over all the finalizing details and explained everything to us very thoroughly. This was my very first New car buying experience and it could not have went better! Thank You Kia team, you will be seeing us again soon for a new Telluride.

I had an unexpected car malfunction with my 2013 Journey (wasn’t purchased from Kia). With the work I do, when I have to go I have to be able to jump in and leave . That means I can’t wait on someone to pick me up. So I took the leap to check out Diehl. And within a day I was driving away in a 2020 Santa Fe. Jared & Jeff were phenomenal. Between my pickiness , and going above and beyond just make sure i absolutely loved what I was going to be in…they had patience lol They made the paper work process a breeze. And let’s not forget the utmost respect these men have for their customers ! I’d give this place a 10/10 if I could !

Josh, our salesperson, was great. He was knowledgeable on all the vehicles on the lot and the questions that we had. He was also very accommodating to all of our requests. Highly recommend!

Jared did a great job of answering all of the questions we had, returned all of our calls quickly, and worked with the sales manager to get us the best deal we could find in Ohio. Good experience all the way around!

Car shopping made easy ! From sales to financing, it was a outstanding service !! A special thanks and appreciation to Wayne, Sales manager and his team, Jack , Jared, Josh , and Logan! All were friendly, informative, supportive, and willing to help in any way .

Went in for a test drive and ended up purchasing our new Kia K5! Our salesman Jeff was awesome! He was very knowledgeable and patient. We asked so many questions and he took his time to answer every one. And our sales manager Wayne was very friendly and knowledgeable too! He was able to get us an amazing deal. We highly recommend purchasing your Kia from them! Thank you so much for an amazing experience!

Jeff Ross sold me several Kia’s and I have nothing but good things to say about him! He is personable, and never pushy…If you need a vehicle be sure to ask for Jeff!

I had a GREAT experience working with Wayne! He went above and beyond and stopped out one evening to see if I had any questions even though they were already closed. When I was ready to buy and we started talking regularly, he was up front, honest, and fair. I do not like pushy salesmen, so it was great to work with Wayne. He answered all my questions and gave me all the information I needed without all the games that some salesmen use. His price was competitive, and he gave me a fair price for my trade-in. I was very lucky to have the opportunity to work with Wayne. Thank you, Wayne, for all your help during this process!

We bought a new 2023 Kia Forte GT line last week and the experience of purchasing the car was fantastic. Amanda did an amazing job answering all our questions, and making the buying process a breeze. We brought our car in today for the ceramic coating, and Amanda has again done an amazing job with making sure we are well taken care of during the waiting process, and with updates on the process.

Omg! My husband and I went there today and came home with a new Forte! First we went to the wrong dealership and a young man walked us over to Kia. We kept seeing the commercials on TV for months with the beautiful blonde saying she wanted to see you in a new Kia. We met Wayne Ross who is a gentleman and scholar, and Josh and Wes the Sales Managers. We were than introduced to Crystal Poirrier who continued our paperwork and choosing a car. We had serval to choose from and different colors also. Would we buy from them again? Absolutely! They sure do get 5 Stars from us! Looking for a new car? Get there! Fred and Liz

A big shout out to everyone at Diehl kia of Massillon they treated me like one of the family they had repeat from me thank you Crystal Poirrier for putting me in a great car

We purchased a Kia Forte from Diehl. Amanda Shafer and Wayne Ross took excellent care of us, probably the best auto sales experience I’ve had.

Jared Ady- did a great job on our purchase of a 2023 Kia Soul. When we arrived at Diehl he had the vehicle ready and the paperwork in process. Jerrod did a thorough job of reviewing the Soul, explained touch screen options and followed up after our drive. I would highly recommend Jared and Diehl Kia

My husband and I had an amazing experience purchasing our 2024 Kia Carnival! Manager Wayne was so helpful and patient with all of my questions! Jared our sales person, Jared, was very knowledgeable and helpful taking time to go through the vehicle making sure we understood all the functions of the van before we left the lot even though we arrived to the dealership late. there was never any pressure placed upon us again, even though we were late arrivals.. Five out of five stars. Would definitely recommend for your next vehicle purchase!

Ron Brunty was very thorough and took the time to go over all the cool new stuff our new ride has. We are very happy with our 2024 Kia Telluride. Although we are STEELERS fans we were still treated with nothing but respect. We will definitely use Diehl Kia of Massillon.

Wife and I had to get a vehicle in fairly short notice, and Jeff was very pleasant working with us. Very friendly and felt no pressure working with him at all.

Working with the folks at Diehl Kia was a wonderful experience! With absolutely no pressure sales.....Wayne, the general manager, along with sales associates, Jeff and Amanda made purchasing our new Carnival a great experience. We have already recommended them to our family and friends! Thank you for your exceptional knowledge and service!

My wife was needing a new vehicle and she got put into a new Kia Seltos and she loves it!!!!